Returns Policy

Trustmetal returns policy.

It’s important to us that you’re happy with your Trustmetal purchase.

If you’re not totally satisfied you can return it within 30 days.

We will give you a full refund by the same method as your original payment for products that are returned with proof of purchase in a new and unused condition and, if possible, the packaging.

You can return a Product to a physical Trustmetal store located in the UK.

Trustmetal LTD.

Dukes Park,

Edinburgh Way,


CM20 2GF

Unless faulty, we may refuse the return or offer an exchange the returns criteria are not fully met.

If you purchased online and change your mind, provided you cancel your total order within 30 days of receiving it, we will do not refund your delivery charge.